PlayMojo Privacy Policy

Last updated: April 8, 2026

At PlayMojo, we are committed to protecting your privacy in accordance with the Privacy Act 1988 and Australian Privacy Principles (APPs). This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our online gaming services.

Information We Collect

We collect personal information such as your full name, date of birth, residential address, email address, phone number, and government-issued identification for account verification and compliance with Australian anti-money laundering laws. We also gather financial details like banking information and transaction records for payment processing, as required by taxation and gambling regulations. Technical data including IP address, device information, and gaming activity such as betting history is collected to enhance security and personalise your experience.

How We Use Your Information

We use your information to create and manage your account, process deposits and withdrawals, and provide gaming services under our terms of service. It enables age and identity verification to comply with gambling regulations and anti-money laundering obligations under AUSTRAC guidelines. We also analyse usage data to improve our platform, personalise game recommendations, and send relevant marketing communications where you have consented.

Information Sharing

We share personal information with trusted service providers such as payment processors and hosting companies, bound by contracts ensuring APP compliance. Disclosures occur to regulatory bodies like AUSTRAC, state gambling authorities, or law enforcement when required by Australian law, including the Gambling Regulation Act or court orders. We do not sell your data or share it overseas without your consent or legal authorisation.

Data Security

We implement robust security measures including encryption of personal data in transit and at rest, secure servers, and access controls to protect against unauthorised access. Regular security audits and compliance with Australian cybersecurity standards help safeguard your information from breaches. In the event of a data incident, we will notify affected users and the Office of the Australian Information Commissioner as required by law.

Your Rights

Under the Privacy Act 1988 and APPs, you have the right to access, correct, or delete your personal information held by us, subject to legal exceptions like anti-money laundering retention periods of 7 years. You may request data in a structured format, object to certain processing, or withdraw consent for marketing at any time. To exercise these rights or lodge a complaint, contact us; unresolved matters can be referred to the Office of the Australian Information Commissioner.

Cookies and Tracking

We use cookies and similar tracking technologies to enhance site functionality, analyse user behaviour, and prevent fraud in line with our legitimate interests. Essential cookies enable core services, while analytics cookies help improve our platform; you can manage preferences via browser settings. Our Cookie Policy provides full details on types and purposes.

Contact Us

For privacy concerns, rights requests, or questions about this policy, please contact our Data Protection Officer.